Austin Telco Phone Banking is our 24 hour a day, 7 day a week, telephone teller. It's there when you need it, at work, at home, days, nights, weekends, and holidays. With your Access Code and a touch-tone phone, you can perform a variety of transactions, find your current balance, transfer funds, and stop payments. Austin Telco Phone Banking can be reached at 512-302-4444. If you don't have a Phone Banking Access Code or need your reset, call us at 512-302-5555 option 5.
Phone Banking features:
- Hear future dated transactions (pending social security, direct deposits, etc.)
- Any Member Transfers
- Stop Payments
- Scheduled Transfers
- Principal Payments
Main Menu
| # | Description |
|---|---|
| 1 | Account Balance |
| 2 | Account History |
| 3 | Transfer Funds to Make a Payment |
| 4 | Future Dated Transactions |
| 5 | Stop Payment |
| 6 | Account Information by eMail |
| 7 | Card Services |
| 8 | More Options |
Global Commands
| Commands | Touch Tone | Verbal Command |
|---|---|---|
| Previous Menu | * | Go Back, Back |
| Repeat Menu | # | Repeat |
| Services Representative (During Business Hours) | 0 | Agent, Operator, Customer Service |
| Main Menu | 3* | Main Menu |
| Voice Recognition | 8* | Not Applicable |
| Hang Up | 7* | Hang Up, Goodbye |
| Switch Member Number | 9* | Change Member, Change Account |
The majority of the codes from Touch Tone Teller Expert Mode have been transferred over to the Phone Banking system. To download a new Expert Mode Wallet Card, please click here.