Digital Banking Resources
Explore our help video playlists to learn about various Digital Banking features, including Bill Pay and Financial Tools. Use the dropdown arrow to select and watch the video that interests you. You can also read out User Guide for a more in depth view of Digital Banking features.
Digital Banking Basics
Bill Pay Basics
Financial Tools Basics
Digital Banking User Guide
Our in depth user guide can assist you in navigating all aspects of the Digital Banking platform. Simply look through the table of contents and click on the page that you would like more information on.
Getting in touch with us is easy!
Call Center Hours
Monday - Friday: 9:00AM - 4:00PM
Saturday: 9:00AM - 12:00PM
Local: (512) 302-5555 and press option "0"
Toll Free: (800) 252-1310 and press option "0"
Lobby Hours
Monday - Friday: 9:00AM - 4:00PM
Saturday: 9:00AM - 12:00PM*
*Bastrop, Buda, Cedar Park, La Frontera, Leander, Lockhart, Pecan Park, Stone Hill, Taos
Drive-Thru Hours
Monday - Friday: 8:30AM - 5:30PM
Saturday: 9:00AM - 12:00PM
Saturday: 9:00AM - 12:00PM
eMail Contacts
General Mailbox: atfcu@atfcu.org
Questions, Comments, and Concerns: memberfeedback@atfcu.org
Digital Banking Support: techsupport@atfcu.org
Questions, Comments, and Concerns: memberfeedback@atfcu.org
Digital Banking Support: techsupport@atfcu.org
Fax Numbers
Verification of Deposit Requests: (512) 206-3570
Loan Department: (512) 302-3333
Accounting Department: (512) 206-3553
Administrative Offices: (512) 206-3570
Loan Department: (512) 302-3333
Accounting Department: (512) 206-3553
Administrative Offices: (512) 206-3570
Mailing Address
Austin Telco Federal Credit Union
11149 Research Blvd., Suite 300
Austin, TX 78759
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